Pediatric Telephone Triage: Answering the Call
A day long conference focusing on the telephone triage in the pediatric office setting
DATE: Wednesday, April 28, 2010
LOCATION: Sheraton Clayaton Plaza Hotel - St. Louis
7730 Bonhomme Avenue - St. Louis, MO 63105
SPONSORED BY:
This activity is jointly sponsored by Washington University School of Medicine, Continuing Medical Education.and St. Louis Children’s Hospital Nursing Continuing Education.
PROGRAM:
7:45 a.m. Registration / Breakfast
8:30 a.m. Welcome – Randy Sterkel, MD, FAAP
Medical Director, St. Louis Children’s Hospital Answer Line
Clinical Instructor of Pediatrics, Washington University
School of Medicine
8:45 a.m. “Phoney” Concerns About Newborns - Andrew Hertz, MD, FAAP
Medical Director, Rainbow Call Center, University Hospitals
Rainbow Babies & Children’s Hospital
9:45 a.m. Break
10:00 a.m. Managing Difficult Calls through Collaboration
Russell Hoffmann, PhD, Director, Pediatric Psychology,
St. Louis Children’s Hospital
11:00 a.m. Is it Asthma? So What’s New? - Anne Borgmeyer, MSN, RN, CPNP, AE-C
Inpatient Pediatric Nurse Practitioner, St. Louis Children’s Hospital
12:00 p.m. Lunch
1:00 p.m. Influenza 2009-2010: Lessons Learned (panel discussion)
Andrew Hertz, MD, Randy Sterkel, MD,
Rachel C. Orscheln, MD, Assistant Professor of Pediatrics
Division of Pediatric Infectious Diseases, Washington University School of Medicine
2:00 p.m. Seeing Rashes Over the Phone - Andrew Hertz, MD, FAAP
3:00 p.m. Break
3:15 p.m. Sports Injury Triage: From Head to Toes
Mark Halstead, MD, Assistant Professor, Departments of Pediatrics and Orthopedics
Washington University School of Medicine
4:15 p.m. Wrap up
COST: $110 per person
To REGISTER – Choose An Option…
· On-Line: CLICK Here to register on-line and pay by credit card (MasterCard & Visa)
· Call 800.678.4357 and pay by credit card (MasterCard & Visa)
· CLICK Here to print registration form &
send with a check payable to: St. Louis Children’s Hospital
And return to: St. Louis Children’s Hospital After Hours Service
4353 Clayton Avenue, Room 176
MS 90-68-139 - Attn: Terry
St. Louis, MO 63110
Registration Deadline: April 21, 2010
Early registration is encouraged. Seating is limited!
For questions about the conference:
Please visit For Health Care Professionals section of our Website at StLouisChildrens.org
or call Children’s Direct at 800.678.HELP (4357)
Driving Directions: a map and information on hotel accommodations will be included in your confirmation materials.
Course Description
Accreditation / Disclousres