Phones and Phone Cards
Cellular Phones and Electrical Appliances
Meals
Television
Mail
Balloons
Pharmacy
Olson Family Garden
Family Resource Center
Child Life Services
Social Services
At St. Louis Children’s Hospital, we strive to make children and their families as comfortable as possible.
Patient rooms are equipped with bathrooms, telephones, safes, color televisions and VCRs. Each room is designed to accommodate one parent per patient for overnight stays (intensive care units are an exception) with built-in window bay beds and chairs that extend into single beds. For your convenience, the hospital provides shower and laundry facilities for parents (please check with your child’s nurse). Towels, linens and pillows are available from your child’s nurse or the unit secretary. A laundromat is provided free of charge on the hospital lower level, room LN19.
Phones and Phone Cards
Local phone calls can be made from your child’s room. For long distance calls, parents of inpatients can stop by the second floor Guest Services Information Desk to pick up a complimentary 10-minute pre-paid phone card. One phone card will be issued each day to inpatient families and can be used at any phone in the hospital. Phones are located in all parent lounges throughout the hospital, as well as at each nurses station.
Cellular Telephones and Electrical Appliances
Use of cellular phones is permitted in most areas of the hospital. Certain areas may post signs restricting cell phone usage due to interference with medical equipment. Please observe all signage.
Computers
Patient rooms are equipped with wireless Internet capability. Desktop computers are available in the Family Resource Center during business hours.
Meals
Dining On Call is our room service meal program. Meals may be ordered from 7 a.m. until 8 p.m. Make your selections from the menu provided in the room or ask your nurse. You may order your child’s meals by calling 4-2752 (inside the hospital) or 314.454.2752 (from home or outside the hospital). A call center operator will take the order, working to ensure the selections meet the prescribed diet, and deliver the meal within 45 minutes.
Parents may receive meals in their child’s room by purchasing guest meal tickets. Debit and credit cards are accepted.
If you have questions about your child’s diet and wish to speak to a registered dietitian, please ask your nurse or call 314.454.4249. The best hours to reach us are between 8 a.m.-5 p.m.
Television
Since patient rooms are equipped with a television and VCR, you’re welcome to bring your own videotapes from home. St. Louis Children’s Hospital provides age-appropriate television programs on our closed-circuit television system, which includes educational programming as well as the Disney Channel.
Balloons
St. Louis Children's Hospital is committed to ensuring a safe environment for patients and their families. Mylar (metallic) balloons are welcome and make a hospital room brighter and more colorful. Latex (rubber) balloons are prohibited. Such balloons are a choking hazard for young children and can cause allergic reactions for patients and staff. As a result, latex balloons are not allowed at the hospital for gifts and latex balloon deliveries will not be accepted. Thank you for your understanding.