What is Patient- and Family-Centered Care?
A model of care where patients, families and health-care professionals form a working partnership that benefits everyone involved. A “family” is recognized as anyone whom patients regard as significant in their lives. Families are not considered “visitors” but essential nurturers, caregivers and participants in the care and decisions that affect the total healing of the child.
Patient- and Family-Centered Care Core Concepts:
- Respect and Dignity for the entire care team including patients and families
- Open and honest Information Sharing
- Patient and family inclusion and Participation in care
- Collaboration always, early and often on an institution-wide basis
Patient- and Family-Centered Care impacts:
- Safety: Fewer medical errors and improved outcomes
- Quality: Increased productivity
- Patient Experience: Enhanced emotional well-being and trust; decreased patient and family anxiety
- Philanthropy: Grateful patient and family giving