Date and Time
Wednesday, May 8, 2024
7:45AM – 4:15PM
Location
Drury Inn and Suites St. Louis - Brentwood
8700 Eager Rd
Brentwood, MO 63144
Cost
General admission - $100
Student admission - $50
Event Details
2024 Pediatric Telephone Triage Conference
Answering the Call
A day-long conference focusing on telephone triage in the pediatric office setting.
Registration Deadline:
April 22, 2024
Early registration is encouraged. Seating is limited!
Agenda
7:45 am: Registration / Breakfast
8:30 am: Welcome
Randy Sterkel, MD, FAAP Medical Director, St. Louis Children’s Hospital Answer Line
8:45 am: Youth Suicide Prevention in Practice: Strategies for Action
Katie Plax, MD Division Chief Adolescent Medicine, Washington University in St. Louis
9:45 am: Break
10:00 am: Commercial Sexual Exploitation of Children
Kathleen Houston DNP, PPCNP-BC, SANE-P Child Protection Program Pediatric Nurse Practitioner, St. Louis Children’s Hospital Pediatric SANE Program Manager, St. Louis Children’s Hospital
11:00 am: Single Maintenance and Reliever Therapy (SMART): A (Relatively) New Approach to Asthma Care
Lila Kertz, DNP, APRN, CPNP, AE-C Pediatric Nurse Practitioner, Allergy and Pulmonary Medicine, St. Louis Children’s Hospital
12:00 pm: Lunch
1:00 pm: Challenging Calls: What Would You Do?
Barton Schmitt, MD, FAAP Professor Emeritus of Pediatrics | Children's Hospital Colorado Author of STCC Pediatric Telehealth Protocols for telehealth nurses Author of Pediatric Symptom Checker and Pediatric Care Advice handouts for parents
2:00 pm: Call Outcomes
Kathy Quirin, BSN, RN Answer Line Assistant Nurse Manager, St. Louis Children’s Hospital
Lisa Swerczek, MSHI, RNC-TNP Answer Line Triage Nurse, St. Louis Children’s Hospital
Meghan Senior, MSN, RN Answer Line Manager, St. Louis Children’s Hospital
3:00 pm: Break
3:15 pm: Healthcare Phone Etiquette
Emily Skowron, MBA, MSEd Patient Experience Partner, BJC Healthcare
Hope Bingham, MPH Patient Experience Project Specialist, BJC Healthcare
4:15 pm: Wrap Up
Sponsored by:
St. Louis Children’s Hospital Answer Line
Credit:
Nursing Contact Hours pending.
St. Louis Children’s Hospital is approved with distinction as a provider of nursing continuing professional development by the Midwest Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
Directions & Hotel: A map and information on hotel accommodations will be included in your confirmation materials.
For Questions: Please visit stlouischildrens.org/healthcare-professionals/education, call Children’s Direct at 800.678.HELP (4357) or email Jenny Porter at [email protected].