COVID-19: Special Visiting Policy

For the protection of our patients, families and staff during the COVID-19 (coronavirus) outbreak, we have added protective restrictions for all St. Louis Children's Hospital visitors until further notice. Please review the information below prior to your visit:

  • Visitors who are experiencing signs of illness (fever, chills, cough, sore throat, headache, body aches) cannot visit until they return to health.
  • Visitors under the age of 16 years are not permitted, including siblings.
  • All visitors will be asked screening questions and have their temperature taken upon arrival to the hospital. 
  • Please follow hand hygiene and social distancing to help reduce the spread of the virus.
  • Additional restrictions may apply in certain high-risk areas such as cancer, transplant and where patients have compromised immune systems.
  • Screened visitors will receive a wristband that should be worn for the duration of their stay.

Universal Masking

  • All visitors older than age 2 must wear a mask, starting May 6, 2020.  
  • We encourage patients and families to wear their own masks to the hospital or outpatient facility.  If you do not have a personal mask, one will be supplied.
  • Learn more about how to wear a mask.  

Inpatient

  • Two caregivers are permitted for pediatric inpatients.  During your child’s stay, caregivers will be screened twice daily for signs of illness.  In some cases, one caregiver may be allowed to stay overnight. Please check with your child's nurse. 

Emergency Department

  • One caregiver is permitted for pediatric Emergency Department patients.

Surgery

  • Two caregivers per patient will be allowed for the duration of surgery. If your child will be admitted after surgery, please follow guidance for "Inpatient" visitors above. 

Outpatient Clinic and Testing Visits

  • One caregiver is permitted for pediatric outpatient clinic and testing visits, including radiology.
  • 24 hours prior to your scheduled appointment time, a team member will contact you to ask screening questions related to signs of illness.  If you are exhibiting signs of illness, your appointment may need to be rescheduled.
  • Upon arrival to the main hospital campus, St. Louis Children’s Specialty Care Center or other outpatient clinics, visitors will be asked screening questions.

Thank you for your cooperation and understanding during these extraordinary times, as we make every effort to protect the health and safety of our patients, team members and visitors.  Please note that these guidelines may change.
 

 

Badges

  • Visitors must obtain a visitor photo badge each day from the second floor information desks to ensure patient and staff safety.

  • Visitors must wear their badges above the waist so they are visible at all times while visiting our patients.

Safety Precautions

  • For the infection control of our patients, no live plants or flowers are permitted in patient rooms or treatment areas.

  • Friends and family are welcome to send cards, mylar (foil) balloons and age-appropriate toys to patients.

  • Due to the potential for allergic reactions and choking, we cannot allow latex (rubber) balloons at the hospital. Latex balloon deliveries will not be accepted. We appreciate your understanding.

Contacting Patients

  • To call a patient in his or her room at St. Louis Children’s Hospital, call the hospital operator at 314.454.6000. Please provide the patient’s name and room number.  

  • To allow our patients to rest, no inbound phone calls are sent to patient rooms after 10 p.m.

  • To mail a package or send a greeting card or gift to a patient, visit our contact a patient page.

Cell Phone Use

  • Use of cellular phones is allowed in most areas of the hospital.

  • Certain areas may post signs restricting cell phone usage due to equipment interference. Please observe all signs.

Parking

  • Parking is available, for a fee, in the St. Louis Children’s Hospital visitor garage located directly across from the hospital. A covered walkway on the second floor connects the visitor garage to the main hospital.

  • Parking is free for parents, grandparents and clergy who are visiting inpatients. When you leave the building, you can obtain a parking validation ticket from a public safety officer in the second floor lobby or in the emergency room.

Tobacco Use

  • St. Louis Children’s Hospital is a tobacco-free campus. Smoking and tobacco products are not permitted anywhere on the grounds of the hospital.

  • A guest smoking shelter is available for visitors. The shelter is across the street from the hospital’s front entrance.