Patient Benefits Services

Patient Benefits Services representatives are available to help you understand medical insurance plans and agency programs. They also can help you with applications to Medicaid, Special Health Care Needs programs and other agencies.

Location: Patient Registration on the first floor of the hospital 
Hours: Monday through Friday, 7 a.m.-4:30 p.m.
Phone: 314.454.6081

Financial Assistance

As part of BJC HealthCare, St. Louis Children’s Hospital wants to help patients who do not have health insurance or who need help paying their hospital bills. 

Learn about BJC HealthCare’s financial assistance policy and how to apply for assistance.

Financial Charges

  • The daily hospital rate includes general nursing care, meals, Child Life Services and hospital clothing.

  • There are additional charges for the use of operating rooms, anesthesia, laboratory tests, X-rays and radiology tests, fluids, oxygen, blood, medications and other special equipment and supplies.

  • You may receive separate bills from your private physician or Washington University School of Medicine. These bills are for any physician consultations that occur during your child’s care.

Pay a Bill

To pay a bill, visit our Pay My Bill page. From there, you can find the number to call with billing questions or go to our BJC HealthCare online bill pay.