Language access for patientsSt. Louis Children’s Hospital’s Language Access Plan serves as a blueprint that includes a description of hospital resources and services provided for patients and families with limited English proficiency or who are deaf and/or hard of hearing.

This means being aware of patients and families’ language needs and providing services compliant with many federal laws and regulations.

The plan includes:

  • A needs assessment
  • The services provision description
  • Direction for disseminating, monitoring, evaluating and updating plan components

For more information, call Eva Enoch, manager of language services, at 314.454.2579.