St. Louis Children’s Hospital’s Language Access Plan serves as a blueprint that includes a description of hospital resources and services provided for patients and families with limited English proficiency or who are deaf and/or hard of hearing.
This means being aware of patients and families’ language needs and providing services compliant with many federal laws and regulations.
The plan includes:
- A needs assessment
- The services provision description
- Direction for disseminating, monitoring, evaluating and updating plan components
For more information, call Eva Enoch, manager of language services, at 314.454.2579.